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Early Intervention Framework

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Early Intervention Framework

Early Intervention Framework

Designing a System to Help Teachers Identify and Support At-Risk Students

Designing a System to Help Teachers Identify and Support At-Risk Students

Designing a System to Help Teachers Identify and Support At-Risk Students

Duration

8 - 12 Weeks
(Self-Initiated Project)

8 - 12 Weeks
(Self-Initiated Project)

My Role

Business Analyst · UX Researcher · Product Designer

Business Analyst · UX Researcher · Product Designer

Tools

Figma, Google Forms, Excel,
Notion

Figma, Google Forms, Excel, Notion

Figma, Google Forms, Excel,
Notion

Background

This project was developed with a small, under-resourced vocational school in Eastern Indonesia facing persistent challenges in curriculum relevance, student engagement, and institutional governance. Despite a strong social mission to support disadvantaged students, the school lacks reliable, data-informed foundations for academic and operational decision-making.

This case study explores the design of an early-intervention system framed not as surveillance, but as a humane, support-oriented decision system. The goal is to enable earlier intervention, fairer judgment, and more sustainable outcomes for students at risk.

It examines system architecture, governance rules, alert logic, ethical safeguards, and real institutional constraints, demonstrating how data can support human judgment, protect student dignity, and prevent silent dropout before it becomes irreversible.

This project was developed with a small, under-resourced vocational school in Eastern Indonesia facing persistent challenges in curriculum relevance, student engagement, and institutional governance. Despite a strong social mission to support disadvantaged students, the school lacks reliable, data-informed foundations for academic and operational decision-making.

This case study explores the design of an early-intervention system framed not as surveillance, but as a humane, support-oriented decision system. The goal is to enable earlier intervention, fairer judgment, and more sustainable outcomes for students at risk.

It examines system architecture, governance rules, alert logic, ethical safeguards, and real institutional constraints, demonstrating how data can support human judgment, protect student dignity, and prevent silent dropout before it becomes irreversible.

This project is part of a two-part case study:

• Part 1 — System Design, Governance & Data Architecture
• Part 2 — UX, Dashboards & Product Implementation

Problem Framing

  1. Problem Space

Vocational schools serving low-income and rural communities often face a structural gap between their social mission and operational reality. While these institutions aim to protect disadvantaged students and prepare them for employment, they frequently operate without reliable data systems, consistent governance rules, or early-warning mechanisms. As a result, three recurring systemic issues emerge:

Late detection of disengagement — Declining attendance and academic performance are typically identified only at the end of the semester, when meaningful intervention is already limited.

Promotion without readiness — Students are advanced based on compassion rather than demonstrated competence, resulting in graduates who are not adequately prepared for the labor market.

High-stakes decisions without evidence — Admissions, promotion, and disciplinary decisions are often driven by intuition or informal discussions rather than structured, longitudinal data.

Together, these conditions create a silent failure mode: students remain formally enrolled and promoted while gradually disengaging, ultimately compromising their long-term outcomes.

  1. Why I Started This Project

When disengagement is detected too late, the cost extends beyond academic failure to the erosion of long-term life opportunities. Students who graduate without meaningful skills face limited employability, reduced self-confidence, and an increased risk of long-term economic marginalization.

For educators, the absence of reliable data creates moral strain: teachers are forced to navigate trade-offs between compassion and fairness, and between institutional standards and individual hardship. At the institutional level, the consequences include reputational damage, declining trust from parents and industry partners, and a gradual deterioration in student intake quality.

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Without structural change, these dynamics reinforce a self-perpetuating cycle:

underperformance → compassionate promotion → skill-poor graduates → weak alumni outcomes → declining trust → weaker future intakes.

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  1. Users & Stakeholders

Subsection: Primary Users

Subsection: Primary Users

  1. Homeroom Teachers : responsible for student welfare, parent communication, and promotion recommendations.

Pain points:

  • Limited visibility into real-time attendance and performance

  • Late awareness of student disengagement

  • High emotional burden when making promotion decisions

Goals:

  • Detect problems earlier

  • Make fairer, evidence-based decisions

  • Intervene before disengagement becomes irreversible

  1. Subject Teachers : responsible for academic assessment and classroom performance.

Pain points:

  • Manual grade tracking

  • Fragmented performance records

  • Limited coordination with homeroom teachers

Goals:

  • Record grades efficiently

  • Surface struggling students earlier

  • Maintain authority over academic assessment

  1. Students: particularly those living alone in rented rooms or without close parental supervision.

Pain points:

  • Silent disengagement

  • Undetected absence

  • Lack of academic or emotional support

Goals:

  • Graduate with real skills

  • Feel supported rather than punished

  • Maintain dignity and autonomy

  1. Parents / Guardians: often economically constrained and geographically distant (particularly those living alone in rented rooms or without close parental supervision).

  1. Parents/Guardians: often economically constrained and geographically distant (particularly those living alone in rented rooms or without close parental supervision).

Pain points:

  • Late awareness of problems

  • Limited communication with schools

  • Lack of transparency

Goals:

  • Be informed early

  • Collaborate with teachers

  • Protect their children’s future

Subsection: Secondary Stakeholders

Subsection: Secondary Stakeholders

  • School Principal : final authority over promotion and disciplinary decisions.

  • Foundation : institutional owner; often risk-averse and resistant to operational change.

  • Education Authority : sets reporting requirements and curriculum standards.

System Logic

  1. Design Principles

This system was not designed as a surveillance or enforcement tool. It was explicitly designed as an early-intervention and decision-support system — intended to surface risk patterns earlier, support humane responses, and improve the quality of institutional judgment.

Four principles guided all architectural decisions:

  1. Intervention, Not Punishment
    - The purpose of data collection is to enable earlier care, not stricter discipline.
    - Alerts exist to trigger conversations and support — not sanctions.


  2. Evidence-Informed, Not Algorithm-Driven
    - The system does not make promotion or disciplinary decisions.
    - It only aggregates signals and presents structured evidence to human decision-makers.


  3. Governance-Aligned, Not Authority-Replacing
    - Subject teachers retain academic authority.
    - Homeroom teachers coordinate welfare responses.
    - Principals retain final decision authority.


  4. Care-Oriented Data Use
    - Student data is treated as a tool for protection and support.
    - Not as a mechanism of control or monitoring.

  1. Core Risk Signals & Scoring

Core Risks

Core Risks

Based on field observation and institutional practice, two variables were identified as the most reliable early indicators of disengagement:

  1. Attendance Pattern

• Manual paper attendance currently used
• Absence often detected too late
• Silent long absences are common

Risk logic:
• 3 consecutive absence days → Soft Warning
• 7 consecutive absence days → Critical Alert

Rationale:
Early attendance collapse predicts future dropout and disengagement better than grades alone.

• Manual paper attendance currently used
• Absence often detected too late
• Silent long absences are common

Risk logic:
• 3 consecutive absence days → Soft Warning
• 7 consecutive absence days → Critical Alert

Rationale:
Early attendance collapse predicts future dropout and disengagement better than grades alone.

  1. Academic Performance

• Daily quizzes
• Subject assignments
• Final exam results

Risk logic:
• Consistent low scores trigger performance risk
• Performance decay is tracked gradually over time

Rationale:

While teachers weight attendance and grades equally in promotion decisions, attendance collapse is a stronger predictor of future dropout.

Risk Scoring Philosophy

Risk Scoring Philosophy

The system uses a simple weighted risk index combining attendance and academic performance. However, this index is not treated as a truth machine. It exists only to prioritize teacher attention, surface silent deterioration, create a structured conversation starter.

Key design choices:
• Attendance and grades are weighted equally in promotion logic
• Attendance is weighted more heavily for dropout risk prediction
• Risk scores decay slowly over two weeks when behavior improves

This avoids punishing short-term setbacks while still surfacing sustained deterioration.

  1. Decision & Communication Governance

Decision Authority

Decision Authority

The system was explicitly designed to support — not override — existing institutional authority structures.

  1. Subject Teachers

• Input grades
• Flag academic concerns
• Retain authority over subject evaluation
• View only their subject-specific performance data

  1. Homeroom Teachers

• View full student risk profiles
• Receive soft and critical alerts
• Initiate parent communication
• Log interventions
• Recommend welfare or academic actions

  1. Principal

• Access aggregated school-level risk data
• Review promotion recommendations
• Make final high-stakes decisions

Parent Communication

Parent Communication

The system assumes that schools cannot intervene effectively without parental collaboration. For this reason, alerts are not sent directly to parents. All parent communication is mediated by the homeroom teacher.

  1. Soft Warning (3 Days Absence)
    • Homeroom teacher receives alert
    • Teacher contacts parent through system
    • Parent can reply directly inside the platform
    • All communication is logged for auditability


  2. Critical Alert (7 Days Absence)
    • Homeroom teacher receives urgent alert
    • Teacher contacts parent
    • Home visit is recommended
    • Welfare context is documented

  1. Cultural & Ethical Constraints

Many students in rural and low-income contexts live alone in rented rooms, lack parental supervision, or face unreported illness and economic hardship. In these cases, absence is not defiance — it is often vulnerability.

For this reason:
• Alerts are framed as care signals, not violations
• Intervention logs focus on context, not blame
• Risk scores are used to protect student rights, not to police behavior

The system is explicitly positioned as a welfare-first tool.

Conceptual Data Architecture

  1. Data Architecture

This project required a minimal but coherent data architecture capable of supporting real-time monitoring, alerting, and intervention tracking without creating governance or privacy risks.

The system was intentionally designed around a small number of core entities and relationships to ensure clarity, auditability, and institutional trust.

Core Entities

Core Entities

  1. Student
    • Student ID
    • Name
    • Class
    • Homeroom teacher ID
    • Parent contact details
    • Enrollment status


  2. Attendance Record
    • Student ID
    • Date
    • Status (Present / Absent / Excused)
    • Recorded by (teacher / operator)


  3. Academic Record
    • Student ID
    • Subject ID
    • Assessment type (quiz / assignment / exam)
    • Score
    • Date
    • Entered by subject teacher


  4. Risk Profile
    • Student ID
    • Attendance risk score
    • Performance risk score
    • Combined risk index
    • Last updated timestamp


  5. Alert
    • Alert ID
    • Student ID
    • Alert type (Soft / Critical)
    • Trigger reason (attendance / grades)
    • Created date
    • Status (Open / Closed)


  6. Intervention Log
    • Intervention ID
    • Student ID
    • Alert ID
    • Action type (call / message / home visit)
    • Notes
    • Logged by
    • Timestamp


  7. Parent Message
    • Message ID
    • Student ID
    • Sender (homeroom teacher / parent)
    • Message body
    • Timestamp

Relationship Logic

Relationship Logic

• A Student has many Attendance Records
• A Student has many Academic Records
• A Student has one Risk Profile
• A Student can generate many Alerts
• An Alert can have many Intervention Logs
• A Student can have many Parent Messages

This architecture was chosen because the structure allows for:
• Real-time risk recalculation
• Transparent audit trails
• Clear ownership of actions
• Minimal data duplication

Most importantly, it keeps decision authority human while making deterioration patterns visible.

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